Refund policy

RETURN AND REFUND POLICY

At DailyNest, we want you to be happy with your purchase. If you change your mind about an order, or if there is a problem with your product, please contact us at dailynest1@hotmail.com.

CANCELLING AN ORDER

For most online purchases, you have the legal right to cancel your order within 14 days of receiving your goods without giving a reason.

If you wish to cancel, please contact us at dailynest1@hotmail.com within 14 days of receiving your order.

After notifying us that you wish to cancel, you must return the goods within 14 days.

RETURNING AN ITEM

Items should be returned in a condition that allows us to inspect them. You may handle the item as reasonably necessary to check its nature, characteristics and functionality.

If an item has been used or handled beyond what is reasonably necessary to inspect it, we may be entitled to make a deduction from the refund to reflect any reduction in value.

Unless the item is faulty, damaged, not as described, or otherwise covered by your statutory rights, you are responsible for the cost of returning an unwanted item.

Please contact us before sending a return so that we can provide the appropriate return instructions.

REFUNDS

Once we receive the returned item, we will process your refund in accordance with applicable consumer law.

Where you cancel an online order under your statutory cancellation rights, we will refund the cost of the standard delivery option you originally paid for. If you selected a more expensive delivery option, we will refund only the amount of the standard delivery charge.

Refunds will normally be made using the original payment method.

FAULTY, DAMAGED OR INCORRECT ITEMS

If your item arrives faulty, damaged, or is not as described, please contact us at dailynest1@hotmail.com as soon as possible.

We will work with you to resolve the issue in accordance with your statutory consumer rights. Depending on the circumstances, you may be entitled to a repair, replacement, refund or other remedy.

We will not ask you to pay return costs for an item that is faulty, damaged, incorrect or otherwise covered by your statutory rights.

PROOF OF PURCHASE

We may ask for reasonable proof that the item was purchased from DailyNest, such as your order number or order confirmation.

CONTACT

DailyNest
Email: dailynest1@hotmail.com